People's eyes would often glaze over when I would talk about my work. Having learnt so much about what didn’t work, surely what did work had to be around the corner...
Fast forward a few more more years, with a lot of hard-won experience, many books and courses under my belt, and the help of some mentors, I developed my own communication method.
It helped to build trust and drive engagement and could be applied both when speaking and writing – particularly when the subject matter is technical.
This caught the attention of the finance sector: I worked with HSBC, speaking at a number of their conferences. Then the Chartered Insurance Institute found me on Linked In and I did a huge amount of communication training for that industry.
And a few years back, I began working with the Personal Finance Society (PFS) - speaking at conferences and working with their members. And have now developed this programme.