"I began the 1:1 Communicate for Impact programme because I wanted to develop more confidence. I’m moving into more of a client-facing role and wanted some help, tools and techniques to step up.
While working with Melissa, we focused on how to handle difficult conversations, how politely screen potential clients and how to manage expectations for the discovery call.
During the course, I learnt new techniques, which definitely helped in shifting my mindset so now I am more confident and assertive. I now know how to have difficult conversations and how to simplify complex concepts.
It certainly was one of the most beneficial courses I've ever completed."Justyna N,